Privacy Policy for Whitelevelmaintenance

Last Updated [1/16/2025]

Welcome to the website of Whitelevelmaintenance (“we,” “us,” or “our”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect any information you provide to us through our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website, subscribe to newsletters, or fill out forms.
b. Non-Personal Information: We may also collect non-personal information, including but not limited to browser type, device information, and IP address, to enhance the functionality of our website.

How We Use Your Information:
a. We use the information collected to provide and improve our services, respond to inquiries, and communicate with you.
b. Personal information may be used for marketing purposes, such as sending newsletters and promotional materials, but you have the option to opt-out.
c. We may use cookies and similar technologies to enhance your experience and gather information about usage patterns on our website.

Disclosure of Information:
a. We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as required by law.
b. Non-personal information may be shared with third-party service providers to analyze website usage and improve our services.
c. We do not pass any individual’s consent to receive SMS from White Level Maintenance to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS
d. SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes

Security Measures:
a. We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
b. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Choices:
a. You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
b. You may choose to disable cookies in your browser settings, but this may affect the functionality of certain features on our website.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third parties before providing any personal information.

Children’s Privacy:
Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to delete the information.

Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

Contact Information:
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Address: 2108 N ST STE N Sacramento CA 95816
Phone: (+1)916 8064777

By using our website, you consent to the terms outlined in this Privacy Policy. Welcome to the website of Whitelevelmaintenance (“we,” “us,” or “our”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect any information you provide to us through our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Terms And Conditions:

Consent for SMS Communications
By granting consent to receive SMS communications, you agree that your phone number and consent will remain confidential. We will not share your information with third parties or affiliates, and it will only be used for communication purposes related to our facility maintenance services.

Types of SMS Communications
After obtaining consent, the following types of messages may be sent based on user interaction:

Customers and Facility Managers: Updates related to service requests, scheduled maintenance, service completion, or other relevant information about your maintenance needs.
Job Applicants: Notifications regarding the status of your job application with our company.
Service Appointment Reminders: Reminders about scheduled facility maintenance appointments or inspections.
Example:
“Hi john Doe, this is a reminder about your upcoming facility maintenance appointment with WHITE LEVEL MAINTENANCE LLC on Dec 12 at 11:00 am. We look forward to assisting you!”

Opt-In and Opt-Out Methods
Users can opt-in through verbal consent (during a phone call), an online form on our website, or via a paper form provided by our team. Users can opt-out at any time by replying “STOP” to any message or contacting us directly via phone or email to request removal.

Opt-Out Information
To opt out of SMS communications, users should reply “STOP” to unsubscribe. Standard messaging and data rates may apply.
For assistance, users can reply “HELP.”
Example “HELP” response:
“For further assistance, please visit our website at [https://whitelevelmaintenance.com/] or contact us at (916) 806-4777 .

Message Frequency
Customers may receive approximately 3-5 messages per week, depending on the nature of the communication (e.g., updates, reminders, and notifications). Frequency may vary based on ongoing services or scheduled appointments.